Senior UX Designer

1099, Contract, W2
Brooklyn, NY
Posted 1 year ago

UX Designer

Brooklyn, NY

12+ Months

Rate: $45-65/HR on W2 (Depending on EXP)

*** Candidates need to be onsite from day 1.  W2 candidates preferred but can consider C2C ***

Candidates should add their portfolio on the resume. Please send your resumes to for immediate consideration.

Mandatory Skills/Experience Note:

  • At least 8 years of experience in user research, service design and/or UX design (or related fields) during which time candidate had demonstrated experience independently planning, recruiting for, conducting, and synthesizing user research sessions and/or service design efforts
  • Deep understanding of service design principles, practices, and methods
  • Understanding of user research principles and benefits
  • Understanding of product development methodology, frameworks, and principles
  • Some skill in UX software including Figma
  • Data and evidence-driven decision making
  • Some knowledge of modern technology, including cloud technology, architecture, agile delivery methods and software practices
  • Ability to guide design decisions in complex service areas, helping stakeholder see opportunities and leading process change and plotting a path forward
  • Ability to understand technical complexity and risks, run collaborative design activities, influence senior leaders and others.
  • Ability to help services build and deliver on transformation vision
  • Ability to manage risk, and explain the trade-off between complex risk factors to find simple ways forward
  • Ability to facilitate and guide services, make decisions, and plot the path forward.
  • Ability to prototype in different ways: on paper, in static code or in conversation
  • Ability to build clear visualizations of service and user journeys to help teams plan and prioritize work, working alongside a Product Manager
  • Able to build great relationships with a wide range of disciplines
  • Relentless user focus, with the ability to contribute to user research and the translation of user feedback into design decisions
  • Extensive experience planning, designing, and delivering user research in the context of product and service design
  • Nuanced understanding of diversity, equity, inclusion, and accessibility in the context of digital service design
  • Experience working in multidisciplinary teams to design and build services and improve existing service delivery
  • Experience delivering prototype interactions against time constraints to help unlock creative thinking in a team
  • Experience of managing service design projects and programs in large organizations
  • Experience of facilitating cross-organizational work, helping disparate parts of an organization to map and understand its interdependencies
  • Proven experience of building positive relationships with a range of both internal and external stakeholders
  • Experience leading design crits and community sessions.
  • Candidate MUST have an online portfolio and provide a link as part of the submission package (in the body of the resume preferred).

Desirable Skills/Experience:

  • Ability to translate learnings into wireframes and/or prototypes for further testing
  • Ability to create and conduct compelling and concise presentations to senior stakeholders on the learnings from user research
  • Knowledge of systems thinking
  • Understanding of the history of service design
  • Coaching and mentoring
  • Desire to take an active part in the cross-government digital and design community.
  • Ability to coach teams in agile ways of working
  • Ability to apply digital ways of thinking to non-digital problems
  • Experience coaching people in a non-agile organization how to embrace service design and user focus
  • Experience leading service design teams to help an organization understand and solve large, complex problems

SPECIAL REQUIREMENTS: Candidates must be willing and able to pass an assessment conducted by NYC hiring manager(s).

Job Features

Job CategoryInformation Technology

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